SurprisingGift.com was founded on December 31st 2004 in Los Angeles with a vision of becoming a leading online consumer electronics retailer and wholesaler. We specialize in providing high quality high-tech electronics, fast shipping, and good customer service to our customers. We are aiming at marketing consumer electronics with affordable low prices and great customer/technical support. By sourcing from manufacturers directly, we are able to provide most competitive prices on the market for hot products such as watch phones, mp3 watches, mp3 voice recording watches, mp3/mp4 player, eyewear gadgets, Bluetooth gadgets, GPS tracking bugs, spy cameras, security systems, and car electronics.

SurprisingGift.com Customer Service
Mail Address: 10 Chaparral Ct.
Columbia, SC, 29036, USA
Phone (Voice Mail) : (803) 883-9475
Email: Sales@SurprisingGift.com
MSN Messenger: SurprisingGift@hotmail.com
Shopping FAQ

Safe payment w/ Buyer protection	We accept credit cards and eCheck via . PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 200 million member accounts in 190 countries and regions. They provide the maximum safety for your online shopping by withholding the credit card info from merchants and by providing buyer protection.
Trusted Seller	SurprisingGift.com is a Paypal Verified Business member since 2004. By joining the elite U.S. verified Paypal business member group as Walmart, Dell and Apple iTunes Store did, we guarantee you have the same safe shopping experience with SurprisingGift. Click the logos on the left to check our Paypal Verified member status.
Fast Shipping w/ Online Tracking	We use expedited shipping service such as USPS Priority/Global Express Mail/DHL/Fedex/ to ship your items, usually within 48 hours after receiving your payment. You will receive an email notification with online tracking number so you always know what is going on. Most of our items reach domestic (US) customers in about 2-4 days and worldwide 3-7 days.
	With our technically sophisticated support team at South Carolina, we are ready to solve any problem you may have in using our products. Email: surprisinggift@gmail.com or leave a message +1 (803)883-9475

OUR MISSION

"Surprising Gifts with Surprising Price & Service". To bring our valued customers the best possible deals available directly from the factories To make SurprisingGift.COM a One-Stop shopping destination for amazing gift ideas with premier quality and fast service.

WHY BUY FROM US

• Best Deal in US Market With Great Technical Support

The mission of SurprisingGift is to serve as the bridge between domestic customers and the manufacturers by providing the most competitive prices, domestic low shipping fee, and high-quality customer service. We work directly with our manufacturers to reduce the cost and we train sophisticated technical support team to help you use the products effectively. Shop smart with SurprisingGift with confidence!

Tips for online shopping: ALWAYS check the physical address and contact info of the online store. Avoid buying from unknown ZYX stores located in an outlandish country that you never heard of or are not familiar with. Buy electronic gadgets with services. Usually, it is extremely difficult to get technical support or warranty services from international sellers that speak foreign languages.
International customers: As an established wholesale/direct-sale company in the United States you will enjoy the American high-standard services and products. We have thousands of customers from Canada, Australia, UK, Europe and South America. Buy confidence with us since our prices are the most competitive in all these countries according to our market research.

• Risk-free Online Shopping:

Our payment system do not collect your credit card information. Your credit/debit card payment to us is processed by the third-party Paypal Inc. and Google Inc two leading online payment providers in the United States with over 200 million users worldwide. With our ID-verified US. Premier Business Account, your purchase from SurprisingGift is eligible for Buyer Protection Program and all sales are accountable.

Buying from an online store operated in a distant foreign country could usually turn into a nightmare in face of fraud seller, outrageous shipping fee, extremely long waiting time, and intolerable bad or NO customer/warranty services due to language barriers and custom complexity.

• 110% Price Protection Policy

If you find an item for a lower price on another web site or in a retail store within 3 days of purchase, we will refund you 110% of the difference between the lower price and our price. Here's how it works:
- It must be a legitimate local or online store located in the United States.
- The item must be currently available in the same style, size, quantity, and color that is on SurprisingGift.com.
- If a web site or store, it cannot be an auction site, paid membership club or eBay.
- Taxes (if any) and shipping charges (if applicable) will be included when calculating the price difference.
- Price Protection is not available for orders shipped internationally.
- This offer applies to a maximum of three (3) items per customer.
- Only orders paid by Credit cards or Paypal and Google checkout payment are eligible for this policy.
- We reserve the sole right to verify and decide whether the provided store is eligible for price match.
- Our price match policy now applies to (but not limited to) the following stores: Bestbuy, Staples, Circuit City, Walmart, Target, Amazon.com.
How to claim: Just send us email with your order number and the store price information or URL.

• Fast shipping with online tracking

We use expedited shipping service such as USPS Priority/Global Express Mail/DHL/Fedex/ to ship your items, usually within 48 hours after receiving your payment. You will receive an email notification with online tracking number so you always know what is going on. Most of our items reach domestic (US) customers in about 2-4 days and worldwide 3-7 days. Most orders will be shipped from Columbia, SC while others shipped from manufacturers directly. Our fast shipping service distinguishes us from most other online stores whose orders take 14-21 days to arrive, especially those stores that use snail airmail service.

• Easy after-sale customer service

With a customer service team in United States, we can provide prompt service to our customers. Most online retailers request customers to contact manufacturer for warranty service. However, we all know how difficult it is for you to do that especially most manufacturers are located overseas. We provide better warranty service as we work directly with our manufacturers. We provide free exchange for dead-on-arrival items reported within 7 days (see detail on returns and warranty). After that, we coordinate customers with manufacturers and provide detailed shipping and processing instructions to our customers to get warranty service from our manufacturers. In most cases, customers just pay the freight cost for repairing service and our manufacturers provide free repairing.

OUR PRODUCTS

We are an Internet direct-sale retailer of cutting-edge consumer electronics with the latest technology and the finest quality, including latest MP3 spy watches, MP3 sunglasses, MP3/MP4 players, Portable Media Player, Solar Bluetooth GPS and etc., all come with great quality and functions. Click here to see a slide show of our innovative quality products.

OUR PRICE, YOUR DEAL

SurprisingGift works by setting up the pipeline from manufacturers to customers directly before these high-tech products are tagged with a highly advertised famous brand for outrageous profits. We aim to prove that exquisite luxury gadgets that bring funs to our life can be affordable and great customer service can be achieved with everyday low prices. Many of our products have identical or better functions than branded items of for example Oakley, BMW, SkullCandy because their products are manufactured by the same factories that work with us except that they attached their famous tag to sell for double or triple our prices. If you could buy the finest-quality products of top brands and manufactured by the same machines, why would you pay more? Click here to have one example of price comparison with other stores for the identical items.

SurprisingGift = Happy to buy, Proud to give, Fun to enjoy
We are working hard to provide better service to our customers, looking for better products with reliable quality and guaranteed warranty service. Please send us suggestions and comments to make our service even better. According to our definition of "A Surprising Gift", it must be of low-cost, so we are happy to buy; it must be of High-quality and Special, so we are proud of giving, and it must be modern and cool so our loved ones will enjoy the gifts everyday! This is what we are trying to make it happen for all our customers.

HAPPY SHOPPING at SurprisingGift.com now